The impact we've made in our engagements
FEATURED CASE STUDY  |  E-COMMERCE 
Ateco's Successful Entry into 
e-Commerce with Upfitter.com
Ateco is a leading independent automotive group importing and distributing RAM, Renault, LDV and Maserati. Over 16 months we planned and executed Ateco's entry into e-commerce with Upfitter.com - a marketplace for vehicle equipment and accessories. We established the solution for the e-commerce platform and supporting services including payments, customer support, fulfilment and marketing automation.
UPFITTER | CASE STUDY EXTRACT
Creating an Aftermarket Parts & Accessories Marketplace
Australia’s aftermarket equipment and accessory market experienced significant growth during the latter part of the 2020’s. Driven by increased consumer preference towards 4WDs, ute and mid-sized trucks, demand for customisation exploded. Key players, such as ARB, dominate the Australia industry, offering a wide range of products like bull bars, roof racks, and suspension systems. As customers seek improved vehicle aesthetics & functionality, the market has continued to expand, presenting opportunities for new entrants like Ateco Group.
As the largest locally-owned and independent distributor of automotive brands that included RAM trucks, Ateco had an established customer base and detailed understanding of customer preference in mid-sized truck category to support it’s e-commerce ambitions.
Aftermarket Accessories - a $5.4 billion e-commerce opportunity by 2030
With an expanding segment of customers shopping for mid-sized trucks and market leader ARB reporting record-results,  Ateco identified an opportunity to tap into the e-commerce space as its route to market.  With limited e-commerce experience, Ateco required a comprehensive e-commerce solution, complete with supporting services for warehousing and inventory management  as well as back-office support. 
AH&O was approached to develop Ateco’s go-to-market solution and establish a project roadmap - an engagement that spanned 16 months and that began during the early stages of the COVID pandemic. To continue reading this case study, click the button below.
UPFITTER | HYPE REEL
CASE STUDY  |  STARTUP  |  SERVICE DESIGN
Embracing the Digital Age: 
Reinventing Superannuation for a New Generation
Student Super is an Australian-based superannuation provider specifically tailored for students and young professionals.  Student Super aims to provide young Australians with a low-cost and easy-to-understand superannuation option. 
 Since its  inception in 2018, AH&O has been Student Super's primary marketing, strategy and customer experience advisor.  AH&O provided critical early-stage strategic advice on the creation of Student Super’s brand and customer experience. 
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